The products are delivered to the address indicated by the consumer on the order form and only to the geographic areas that we serve.
All products leave our premises in perfect condition. The customer must notify the carrier (or the postman) of the slightest trace of shock (holes, traces of crushing, etc.) on the package, and if necessary refuse the package. A new identical product will then be returned to you free of charge.
The exchange of any product declared, damaged during transport, without any reservation having been made upon receipt of the package, cannot be taken care of.
As with any shipment, it is possible to experience a delay or for the product to go astray. In such a case, we contract the carrier to start an investigation. All efforts are made, as long as necessary, to find this package. If applicable, the merchant will be reimbursed by the carrier and deliver a new identical package at his expense.
We decline all responsibility for the extension of delivery times due to the carrier, in particular in the event of loss of products, bad weather or strike.
Product deliveries are possible worldwide to the delivery address indicated by the Customer during the order validation process.
If the Order Confirmation indicates a particular delivery time, it is the latter that will bind Afrikin.
In the absence of any indication, for information purposes, and without Afrikin being bound by this deadline, the average delivery time of the Products is estimated at three (3) to seven (7) working days from the next day. of the Order Confirmation.
For international deliveries of Products, it can take seven (7) additional working days compared to the indicative deadlines announced above.
In any event, the maximum delivery time of the Products to the Customer is thirty (30) days from the Order Confirmation.
If the delivery time is exceeded by more than seven (7) days compared to the time indicated in the Order Confirmation or in the event of the maximum time limit of thirty (30) days indicated in these GTC being exceeded, and except in cases of force major, the Customer instructs Afrikin, by registered letter with acknowledgment of receipt, to proceed with the delivery as soon as possible. In the event of failure to deliver following this injunction for any reason other than force majeure, the Customer may request the resolution of the sale by registered letter with acknowledgment of receipt and will receive from Afrikin no later than within a period of fourteen (14) days the return of its payment, to the exclusion of any other compensation. If the delivery takes place before the receipt of this letter by Afrikin, the sale will remain in force between the parties.
Any anomaly concerning the delivery (damage, product missing from the delivery note, damaged package, broken products, etc.) must be indicated on the delivery note in the form of a “handwritten reserve“, accompanied by the customer’s signature.
The consumer must at the same time confirm this anomaly by sending the carrier within two working days of the delivery date a registered letter with acknowledgment of receipt setting out the said complaints.
The consumer must send a copy of this letter to the SELLER’S ADDRESS. Without this fact, we do not proceed to any trade.
The consumer must formulate with the SELLER, on the same day of delivery or at the latest on the first working day following delivery, any claim of delivery error and/or non-conformity of the products in kind or in quality with respect to the details on the order form.
Beyond this period, any complaint will be rejected. The formulation of this complaint with the SELLER can be made to the SELLER’S ADDRESS.
Any complaint not made in accordance with the rules defined above and within the time limits cannot be taken into account and will release THE SELLER from any liability towards the consumer.
In the event of a delivery or exchange error, any product to be exchanged must be returned to the SELLER as a whole and in its original packaging in immaculate condition to the SELLER’S ADDRESS.
To be accepted, any return must be reported and have the prior consent of the SELLER, who in case of agreement will reship the package to the correct address.
The shipping costs are the responsibility of the SELLER, except in the event that the product does not correspond to the original declaration made by the consumer in the correct return direction.
the event of unavailability of a Product, noted after the Order Confirmation, Afrikinimmediately informs the Customer and offers him an extension of the initial delivery time or a Product of equivalent quality and price. In the event of the Customer’s refusal, Afrikin will immediately cancel the order and reimburse the sums paid by the Customer.
It is when the Customer or a third party designated by him, and other than the carrier offered by Afrikin, takes physical possession of the Products that any risk of loss or damage to the Products is transferred to the Customer.
receipt of the last of the Products covered by his order, the Customer has a withdrawal period of fourteen (14) calendar days to exercise his right of withdrawal by returning the form, a model of which is at the end of the GTC, or by informing Afrikin by any other means written to firstname.lastname@example.org. The Customer must return the Products to Afrikin no later than fourteen (14) calendar days following communication to Afrikin of its decision to withdraw. The Customer is advised, in order to quickly process their refund request, to include the return slip on the back of the delivery slip, duly completed, in the return package. Afrikin undertakes to reimburse the Customer upon receipt of the returned Products, or as soon as the Customer provides Afrikinwith proof of shipment of the Products, the date chosen for the reimbursement being the first of these facts.
The cost of returning the Product and the risks inherent in the return transport are the responsibility of the Customer.
As part of the exercise of the right of withdrawal:
• Any damaged or incomplete Product, or the original packaging of which is damaged or absent, will not be refunded or exchanged.
For products that have been unsealed, given that, for reasons of hygiene and health protection, the right of withdrawal does not apply to these Products, Afrikinwill in no case reimburse sums paid by the Customer (including the return transport costs of the Products, which will remain the responsibility of the Customer).
All the Products supplied by Afrikin benefit from the legal guarantee of conformity provided for in Articles L. 217-4 to L. 217-14 of the Consumer Code and the legal guarantee against hidden defects provided for in Articles 1641 to 1649 of the Code. civil. Under these guarantees, Afrikinundertakes, at the Customer’s choice, to reimburse or exchange the defective Products or products that do not correspond to their order, at no cost to the Customer.
If the Product (s) delivered does/do not comply with the order, the Customer must send, within a reasonable time after receipt, a complaint to Afrikin with a view to obtain a refund or replacement of the Product(s). It is recalled that the legal guarantees attached to the products sold on our site are provided for in the following articles:
Article L217-4 of the Consumer Code
“The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility. “
Article L217-5 of the Consumer Code
“The good conforms to the contract:
1 ° If it is suitable for the use usually expected of a similar good and, where applicable:
• if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
• if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. “
Article L217-12 of the Consumer Code
“Action resulting from lack of conformity lapses two years after delivery of the goods.“
Article 1641 civil code
“The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer has not acquired it, or would have given a lower price, if he had known them.“
Article 1648 al 1st civil code
“The action resulting from fatal defects must be brought by the purchaser within two years of discovery of the defect.“
If the Customer returns Products showing a lack of conformity, the Customer must comply with the terms described in this article.
To facilitate and speed up the processing of their refund request, the Customer is advised to complete the return slip on the back of the Product delivery slip, and include it in the returned package.
The Products must be returned to the address appearing on the return slip, on the back of the delivery slip, in their original packaging in the state existing at the time of delivery of said Products, unused and accompanied by all accessories. (including gifts).
6815 Biscayne Blvd, Miami, FL 33138
Tel : +1 6462963613
General conditions of sale of the company Afrikin, 6815 Biscayne Blvd, Miami, FL 33138 USA.
Mail address: email@example.com
Any order under a product appearing in the online store site https://afrikin.store assumes consultation and prior acceptance of these terms and conditions of sale. The validation click of the order implies full acceptance of the present. This click has value of “digital signature“.
The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by Afrikin to the consumer.
The prices of the goods sold are those in force on the day of the order taking. They are denominated in USD dollars and calculated with taxes.
The company Afrikin agrees the right to modify its rates at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.
The contractual information will be confirmed by e-mail to the address indicated by the consumer in the order form.
Validity of the offer:
Prices are valid for the day.
The selling prices of products online on afrikin.org, indicated in USD Dollars, are those in effect at the time of placing the order by the consumer. The selling prices of the products can be modified by AFRIKIN at any time. This change will be reported to the consumer prior to any order. The prices are applicable in the context of distance selling.
These prices do not include shipping costs, charged in addition to the price of products purchased. The shipping costs will be indicated before the registration of the order by the consumer. The different shipping methods are provided below in the GTC and are recalled on afrikin.org; they can be modified at any time by Afrikin. Afrikin also advises all consumers to regularly consult the GSC on afrikin.store.
The offers presented by Afrikin are valid as long as they are advertised on afrikin.org and within the limits of available stocks.
The offers presented by Afrikin are valid subject to availability. Information on the availability of products is provided to the consumer at the time of placing the order. This information comes directly from suppliers, errors or changes may exceptionally exist.
In any case, and in the event of a total or partial unavailability of products after placing the order, the consumer will be informed by email as soon as possible of the unavailability of the product and the total or partial cancellation of his order.
The consumer order will be automatically canceled and their bank account will not be charged.
– AFRIKIN will contact the consumer to inform them of their cancellation of their order and offer to renew their order, with the exception of the product not available.
In case of partial cancellation of the order:
– The order of the consumer will be validated and their bank account will be debited of the entirety of the order,
– The consumer will be delivered products available,
– The consumer will be refunded the price of the ordered product not available as soon as possible and, at the latest, within 30 days of payment of the sums they have paid.
Any order implies acceptance of these Terms and Conditions, without prejudice to the particular contractual conditions concluded between the Parties.
Before validating their order, the consumer has the opportunity to check the details of their order and correct any errors.
The contract of distance selling is concluded from the moment the consumer confirms their order by clicking on the icon “Validate your payment“ or “Validate your basket“.
It is considered to have knowingly accepted the content and conditions of the order in question and in particular these T & Cs. The fact that their order implies an obligation of payment on their part, the prices, volumes, characteristics, quantities and delivery times of the products offered for sale and ordered by the consumer.
Once this step has been validated, the consumer will no longer be able to cancel their order. The sale will be final (subject to the exercise by the consumer of their right of withdrawal under the conditions provided by these GTC).
The order will be confirmed to the consumer by any appropriate means and an email will be sent to them when shipping their order.
Finally, Afrikin reserves the right to suspend or cancel any execution of an order and/or delivery, whatever its nature and level of execution, in case of non-payment or partial payment of any sum that would be due by the consumer in case of payment incident, or in case of fraud or attempted fraud related to the use of afrikin.org, including on previous orders.
“][pt_accordion_item name=”PAYMENT METHOD” text=”Orders are payable in USD Dollars.
The consumer has the possibility to use a PAYPAL account to pay for their orders on afrikin.store.
Mastercard / visa credit cards are also accepted on afrikin.store.
Any bank charges remain the responsibility of the consumer (including in the case of a refund).
Penalties of an amount equal to the interest rate at the interest rate applied by the Central Bank to its most recent refinancing operation plus 10 percentage points may, at the discretion of afrikin.org, be applied automatically to unpaid amounts after a period of ten days from the date of the order or notification of the rejection of bank payment.
Afrikin reserves the right to suspend or cancel any execution of an order and / or delivery, regardless of its nature and level of performance, in the event of non-payment or partial payment of any amount due by the consumer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the SITE SELLER including on the occasion of Previous Orders.
The products are delivered to the address indicated by the consumer on the order form and only in the geographical areas that we serve.
All products leave our premises in perfect condition. The customer must notify the carrier (or factor) the slightest trace of shock (holes, traces of crushing etc.) on the package, and if necessary to refuse the package. An identical new product will be returned to you at no cost.
The exchange of any product declare, a posteriori, damaged during transport, without any reservation has been issued upon receipt of the package, can not be supported.
As in any shipment, it is possible to be late or the product goes astray. In such a case, we contract the carrier to start an investigation. All efforts are made, as long as necessary, to find this package. If necessary, the merchant will be reimbursed by the carrier and deliver a new package identical to his expenses.
We do not accept any responsibility for longer delivery times due to the carrier, especially in case of loss of products, bad weather or strike.
Any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged parcel, broken products …) must be indicated on the delivery slip in the form of “handwritten reserves“, accompanied by the signature of the customer.
The consumer must confirm this anomaly by sending the carrier within two (2) business days of the delivery date a registered letter with acknowledgment of receipt exposing the said claims.
The consumer must send a copy of this letter to the SELLER ADDRESS. Without this fact, we do not proceed to any trade.
The consumer must formulate with the SELLER, the same day of the delivery or at the latest the first working day following the delivery, any complaint of error of delivery and/or nonconformity of the products in kind or quality compared to the indications on the order form.
Beyond this deadline, any claim will be rejected. The formulation of this claim with Afrikin can be made at 6815 Biscayne Blvd, Miami, FL 33138 USA.
Any claim not made in the rules defined above and within the time limits can not be taken into account and release the SELLER from any responsibility towards the consumer.
In case of error of delivery or exchange, any product to be exchanged must be returned to Afrikin as a whole and in its original packaging in perfect condition at 6815 Biscayne Blvd, Miami, FL 33138 USA.
To be accepted, any return must be reported and have the prior consent of Afrikin, which if agreed will reship the package to the correct address.
Shipping costs are the responsibility of Afrikin, except in the event that it turns out that the product does not match the original declaration made by the consumer in the right direction of return.
As a result, only returned products will be returned in their entirety, in their original complete and intact packaging, and in perfect condition for resale. Any product that has been damaged, or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is exercised without penalty, with the exception of shipping and return.
In the hypothesis of the exercise of the right of retraction, the consumer has the choice to ask for either the refund of the sums paid, or the exchange of the product. In the case of an exchange, the return will be at the expense of the consumer.
In case of exercising the right of withdrawal, Afrikin will make every effort to reimburse the consumer within thirty days.
The consumer who wishes to exercise his right of withdrawal, by returning a product by mail/package must follow the following instructions:
– Use the original packaging to return the product (s) concerned.
– Send the parcel or registered mail with acknowledgment of receipt to the following address:
6815 Biscayne Blvd, Miami, FL 33138 USA
Afrikin does not accept packages or couriers sent by postage due.
If the Consumer does not demonstrate that they have actually insured the deposit of the product with a carrier, any risk related to the return of a product is the responsibility of the consumer.
Neither party will have failed in its contractual obligations, to the extent that their performance will be delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered as a case of force majeure any fact or circumstance irresistible, outside the parties, unpredictable, inevitable, independent of the will of the parties and which can not be prevented by the latter, despite all efforts reasonably possible.
The party affected by such circumstances will notify the other party within ten business days of the date on which it becomes aware.
The two parties will then approach, within three months, unless impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure has a duration greater than a period of one month, these terms and conditions may be terminated by the injured party.
Expressly, are regarded as case of force majeure or fortuitous cases, besides those which are usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport, earthquake, fires, storms, flood, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to customers.
These general conditions are subject to US law. This is so for the fund rules as for the rules of form.
In case of dispute or claim, the consumer will first contact AFRIKIN to obtain an amicable solution.
In accordance with the provisions of the Consumer Code concerning “the process of mediation of consumer disputes“, the consumer has the right to free use of the mediation service.
In accordance with Article L.152-2 of the Consumer Code, one of the prerequisites for the mediator’s examination of the dispute is as follows: the consumer must justify having tried to resolve their dispute directly with the afrikin.org, by a claim carried by mail or email.
All the data you entrust to us are so that we can process your orders.
Under Law No. 78-17 of 6 January 1978 relating to data, files and freedoms, you have with the SELLER a right to rectify, consult, modify and delete data that you us have communicated. This right can also be exercised online.
Any order placed through the afrikin.org of the adhesion of the customer, and this without any restriction, to the general conditions of sale of Afrikin.
In the event of sale to a legal person (company, association …), to a company or a professional, any difference relating to the sale (price, GSC, products, …) will be subject to US law before the Commercial Court from the headquarters of Afrikin.